Mac Expert 1995 Winter/Mac Expert - Winter 95.iso/Les fichiers/Tidbits/Tidbits 201 à 280/TidBITS#226⁄16-May-94

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TidBITS#226/16-May-94
=====================

Access America Online via the Internet? That's right, and read on
   for the details. Mark Anbinder reports on Apple's System Update
   3.0, which includes a slew of fixes for System 7.1 (and later)
   users, Mr. Chan complains rightly about the way international
   customers are treated, and John Wolf provides some instructions
   for a rainy day of electronics work, assuming you want to use
   Apple's resolution switching software with a non-Apple multisync
   monitor.

This issue of TidBITS sponsored in part by:
* APS Technologies -- 800/443-4199 -- <[e-mail]>
   Makers of hard drives, tape drives, memory, and accessories.
   For APS price lists, email: <[e-mail]> <---- New

Copyright 1990-1994 Adam & Tonya Engst. Details at end of issue.
   Automated info: <[e-mail]> Comments: <[e-mail]>
   --------------------------------------------------------------

Topics:
    MailBITS/16-May-94
    Sales Gripe from Kuala Lumpur, Malaysia
    Apple Multiple Scan Software
    System Update 3.0
    America Online Gets Wired
    Reviews/16-May-94

[Archived as /info-mac/per/tb/tidbits-226.etx; 29K]


MailBITS/16-May-94
------------------

**New QuickTake 100 cameras** will include a QuickTake for Power
  Macintosh Install Disk beginning today, Apple says. You can tell
  the unit you're buying includes the new native PowerPC software if
  its item number is M1644LL/B rather than the original M1644LL/A.
  The box will also have an "Accelerated for Power Macintosh"
  sticker. If you already have a QuickTake and want the new
  software, stay tuned. [MHA]


**AutoCAD for Macintosh** doesn't work on the Power Mac series, so
  CAD users who want a little more speed may need to wait a while.
  AutoCAD uses the Mac's floating point unit (FPU), and since the
  680x0 emulation on the Power Macs lacks one, the software can't
  run. Autodesk has not yet announced plans for a Power Mac
  compatible or native version. Autodesk -- 800/964-6432 -- 415/332-
  2344 [MHA]


**The Power Macintosh Upgrade Card** can't be used in Macintosh
  IIvx, IIvi, and Performa 600 computers, contrary to an article in
  the June 1994 edition of Macworld magazine. Apple released this
  statement relating to their PowerPC-based accelerator card
  (designed for use in the PDS slot in several '040 Macs), noting
  that these models can be upgraded to a Power Macintosh 7100/66 or
  7100/66AV model through a logic board upgrade. [MHA]


**Chris Ferino** <[e-mail]> writes:
  I've created and uploaded 50, 100, and 200 issue archives of the
  back issues of TidBITS for folks on America Online. If you do a
  QUICKFIND search on the keywords "TIDBITS ARCHIVE", you can
  download them as an easy way of filling out your collection [which
  you can search through with Easy View for tidbits that you can't
  remember -Adam].


Sales Gripe from Kuala Lumpur, Malaysia
---------------------------------------
  by Mr. Chan <[e-mail]>

  Since Macintosh sales are increasing rapidly outside the U.S., and
  since over 50 percent of Apple's business comes from outside the
  U.S., isn't it time Macintosh companies thought of the people on
  the other side of the globe? It surprises me that more U.S.-based
  Macintosh companies don't take a few extra, easy steps to make
  themselves more accessible to international customers.


**Phone Numbers** -- It's strange to us (in the rest of the world
  where books and magazines from the U.S. are sold) to see U.S.
  companies advertising 800 toll-free numbers in bold. Don't they
  know that many, if not all, countries outside the North American
  continent cannot call these numbers? Even companies that do
  publish non-800 numbers can cause international readers some
  difficulty with those full page advertisements that always ask you
  to CALL FOR PRICES. Too often, the time zone difference requires
  truly interested international callers to wake up at 3 AM to make
  a call, an especially frustrating event when you are put on hold
  for ten minutes before someone talks to you. [Many international
  callers also may read and write English perfectly, but the
  combination of accents and a slight lag created by satellite links
  can make conversations difficult - that's been my experience the
  few times I've spoken with friends from other countries. -Adam]


**Fax Numbers** -- Many companies advertise their products and
  never include a fax number. Or, if they do bother to include a fax
  number, it's only an 800 number, which non-U.S. customers cannot
  use. A fax number is a minute detail, but it's extremely important
  to readers outside of the U.S, where easy access to the Internet,
  CompuServe, or America Online is not a given. Perhaps even more
  annoying are companies who publish a fax number and then switch
  their fax machines off at night.


**Insert Cards** -- Too many magazines arrive from the U.S. with
  insert cards that say "offer good for USA and Canada only." Why
  are these cards included in our copies? The cards add weight (the
  North American companies pay for postage - sometimes for three or
  four cards inside an issue) and international readers get
  frustrated. To win more customers, why don't companies make it
  "offer valid around the world" and have their international
  divisions follow up?


**Solutions and Suggestions** -- I think for the benefit for
  international readers, companies should come out with a special
  logo or claim such as "We do international business" on their ads,
  products, services, and so on. The logo could be prominently
  displayed, helping folks outside the U.S. quickly identify
  international-friendly companies. U.S. advertisers don't seem to
  realize that a copy of a magazine (such as Macworld or MacUser)
  may be read by say two or three persons in the U.S. but that same
  copy - should it arrive in the Far East, might be read by eight to
  ten persons. Computer magazines are typically sold at a high price
  outside the U.S., so an entire office is more likely to share one
  copy of the magazine. Similarly, if a company simply cannot do
  business outside of the U.S., they should say so clearly to avoid
  wasting everyone's time.

  Finally companies should put Internet, AppleLink, America Online,
  or CompuServe addresses in their ads. Not everyone can access an
  online service, but providing an electronic address gives
  international customers one more possible channel for asking about
  and ordering products. Promise a 24-hour response for email and
  watch sales enquiries grow!

  [We try to provide this sort of information at the end of our
  articles, specifically for our international readers, but it's not
  all that easy for us to find such contact information either,
  which accounts for some of the times that we only include an 800
  number. Other times it's simply an oversight. I'd like to add a
  plea to Chan's - software companies should not only include
  complete contact information in their advertising, but also in
  their press releases and other official propaganda. To be honest,
  if I get a press release about an interesting product and all
  that's listed is a non-800 telephone number, I'm unlikely to check
  into it further. If there's an email address, the likelihood rises
  significantly. -Adam]


Apple Multiple Scan Software
----------------------------
  by John Wolf - [e-mail]

  With the release of the Apple 20" Multiple Scan Monitor, Apple
  became the third (that I know of) company to offer monitor
  resolution switching on the fly. The other contenders, NEC with
  their DPI-On-The-Fly software and Radius with their Soft Precision
  Color software, offer similar features.

  The new Apple Multiple Scan Software that accompanies the Apple
  20" Multi-Scan allows you to switch between most of the Centris,
  Quadra, and Power Mac video resolutions. For example, the Quadra
  can switch between 640 x 480, 832 x 624, 1024 x 768, and 1152 x
  870 resolutions without restarting the Mac or changing adapters.
  Along with resolution switching, a few long-awaited features have
  come to the Monitors control panel. With multiple monitors, you
  can now move the menu bar from monitor to monitor without
  restarting your Mac. Rearranging the positions of multiple
  monitors also takes effect immediately. These two features should
  work with any multi-monitor setup.

  For this magic to take place on your Centris, Quadra, or Power
  Mac, you need an Apple 17" or 20" Multi-Scan monitor. Or do you?

  I can't help but tinker when Apple releases anything new. The new
  20" was no exception. After a few minutes with a multi-meter and a
  handful of parts, I found out that nothing more than a diode and a
  couple of DB-15 connectors allows any multi-scan monitor to
  perform the same feats of magic. Be aware that all previous Apple
  monitors were fixed resolution, and will NOT benefit from this
  hack, it ONLY works with multi-scan monitors (also referred to as
  multisync), such as the Sony 1730. So, if you are handy with a
  soldering iron and have $5 to cover the parts cost, you're good to
  go on the Magical Multiple Resolution Ride! (Please, no food or
  beverages.)


To begin, here is the list of parts:
* 1  DB-15 Male solder pot connector. (JDR Part# DB15P)
* 1  DB-15 Female solder pot connector. (JDR Part# DB15S)
* 2  DB-15 Hoods to cover your handiwork. (JDR Part# MPHOOD15)
* 1  1N914 or 1N4148 diode (RS Part# 276-1122, JDR Part# 1N4148)
* Apple Multiple Scan Software installer disk. (You get to find
  this one)
* Wire, solder, and 30 minutes. (That's tinkerer time, it never
  counts)

  The adapter can be wired up with the D connectors back to back
  with only a half inch of solid wire between connectors, no hoods,
  with electrical tape wrapped around the exposed wires for
  insulation. Or you can do as I have done, and make the adapter a
  short pigtail with 4-6" of stranded wire between connectors. The
  pigtail looks neater, and avoids stress on your Mac's video
  connector from a chain of adapters poking straight back. Feel free
  to substitute crimp style D connectors if you have tools to
  assemble them.

  If your multi-scan monitor has a VGA style connector (3 rows of 5
  pins), see the second wiring diagram and part substitution. Or if
  you prefer, you can plug your existing Mac-to-VGA adapter into the
  back of this adapter.

  Wire the adapter thusly: (NC = No Connection)

>           DB-15 Male               DB-15 Female
>           ----------               ------------
>                2------ Red  Video ------2
>                1------ Red Ground ------1
>                5----- Green  Video -----5
>                6----- Green Ground -----6
>                9------ Blue Video ------9
>               13----- Blue  Ground -----13
>                3---- Composite Sync ----3
>               12-------- V Sync --------12
>           |---11--- C,V Sync  Ground ---11
>           |   15-------- H Sync --------15
>           |   14---- H Sync  Ground ----14
>           |    8------------------------8
>           |----4                    NC--4
>                7--|<--|             NC--7
>               10------|             NC--10

  In the above diagram, pin 4 on the male side is shorted to pin 11
  (ground). Pins 7 and 10 can be configured in two ways: If your
  monitor only supports resolutions up to 1024 x 768 at 75 Hz (such
  as the Sony 1304, 1430, 1604, or 1730), install the diode with the
  striped end soldered to pin 10 and the other end to pin 7. If your
  monitor supports all resolutions up to 1152 x 870 at 75 Hz (such
  as the non-Trinitron Supermatch 17), install the diode with the
  striped end to pin 7 and the other end to pin 10. This is
  critical, as it prevents a user from selecting a resolution that
  the monitor cannot display. If you are unsure, go with the 1024 x
  768 diode installation.

  Notice that pins 4, 7, and 10 are not passed through to anything
  on the female side. These are the ID pins that tell the computer
  what monitor is connected. If they were passed through this
  adapter, it is possible the cable or monitor attached to the
  female side may short additional ID pins to ground, defeating the
  monitor ID we have set.

  If you are familiar with twisted pair wiring, you might use it for
  the Red, Blue, and Green signal/ground pairs to help eliminate
  possible interference. If you're really RFI crazy, 75 ohm mini-
  coax would be primo. You may also wish to solder a wire from shell
  to shell for improved grounding.

  With the hoods on and a final test with your meter, attach the
  male end to the back of your Mac, attach your multi-scan monitor
  to the female end and power up. Without the Apple Multiple Scan
  Software installed, the Mac should see the monitor as a 640 x 480
  display. After installing the software, open the Monitors control
  panel and click on the Options button. You should be able to
  select between resolutions. As soon as the Options dialog closes,
  your monitor should blink out and come back at the selected
  resolution. If for some reason your monitor can't display the
  selected resolution, restart your computer with your original
  cables and adapters. It will revert to a fixed frequency setting.

  If you want to make a VGA-style adapter, here is the pinout.
  Substitute a HD-15 Female for the DB-15 Female; also you will need
  a DB-9 hood to cover the smaller HD-15 connector.

  Wire the VGA adapter thusly: (NC = No Connection)

>           DB-15 Male               HD-15 Female
>           ----------               ------------
>                2------ Red  Video ------1
>                1------ Red Ground ------6
>                5----- Green  Video -----2
>                6----- Green Ground -----7
>                9------ Blue Video ------3
>               13----- Blue  Ground -----8
>               12-------- V Sync --------14
>           |---11
>           |   15-------- H Sync --------13
>           |   14----- Sync  Ground -----10
>           |    3-- NC              NC --4
>           |    8-- NC              NC --5
>           |----4                   NC --9
>                7--|<--|            NC --11
>               10------|            NC --12

  Good luck, and happy syncing!


System Update 3.0
-----------------
  by Mark H. Anbinder, News Editor <[e-mail]>
     Director of Technical Services, Baka Industries Inc.

  Apple recently released System Update 3.0, a collection of bug
  fixes, system software enhancements, and updated utilities, for
  all Macintosh computers using System 7.1 or later. The package
  supersedes System Update 2.0.1, Hardware System Updates 2.0 and
  1.0, several intermediate bug-fix releases, and recent software
  updates, and the Installer will remove any superfluous updates
  during installation.

  System Update 3.0 is available as a pair of high density (1.4 MB)
  diskettes, or a single 800K diskette. The single 800K disk
  contains all that Mac Plus, SE, or II users will need. The second
  disk of the 1.4 MB set contains new system enablers, so will only
  be needed for Macs that require enablers. (Any Macintosh that
  requires System 7.1 also requires an enabler. These include all
  desktop and portable Macs and Workgroup Server models introduced
  since August of 1992.)

  System Update 3.0 is designed "to increase overall system
  performance and reliability on most Macintosh models." Among the
  improvements are better handling of application launches over a
  network, prevention of file or media corruption when working with
  a file on a remote volume if a connection is lost, and better
  reliability when saving files remotely to a server using pre-7.0
  system software and pre-3.0 AppleShare server software.

  There are hardware-specific fixes as well. For example, the update
  eliminates a problem that prevented a Mac Plus from using system
  software newer than 7.1, and prevents a PowerBook from trying to
  spin up its hard drive when the system needs to warn the user that
  only ten seconds of battery power remain. An AV-specific fix to
  the Resource Manager appears to fix the problems with disk
  accesses previously fixed by the various AV speedup extensions
  such as sAVe the Disk.

  System Update 3.0 updates the standard file package (which
  provides the file saving and opening user interface, among other
  things) to include many fixes and enhancements. Most
  significantly, a problem has been eliminated that could cause a
  crash when more than twenty volumes were mounted; and most
  noticeably, color icons and application-specific icons are now
  used in the standard file dialog boxes.

  Among the discrete pieces of system software replaced by the
  update are the Easy Access, Memory, PowerBook, PowerBook Setup,
  PowerBook Display, TV Setup, Screen, and PC Setup control panels;
  the Battery desk accessory; and most of the System Enablers,
  including the PowerBook Duo Enabler, PowerPC Enabler, and PowerPC
  Upgrade Card Enabler.

  Apple also provides Apple HD SC Setup 7.3.1 with the update; the
  new version fixes a crash problem version 7.3 has when run on
  Macintosh models that don't support virtual memory. SimpleText,
  the TeachText replacement that supports multiple simultaneous
  files, styled text, and QuickTime documents, is included as well.
  (SimpleText has shipped with the Power Macintoshes for about two
  months.)

  Details on changes to each piece are laid out in the Read Me file
  accompanying the System Update, although some of the descriptions
  of fixes to dire problems leave one wondering how common the
  problem really was. The Read Me file has been posted to
  comp.sys.mac.announce, and should be available separately from the
  same electronic sources as the update itself, should you wish to
  look over the list of changes before you go to the trouble or
  expense of downloading the software. The Read Me file also
  describes fixes and other changes that were implemented in the
  previous updates that System Update 3.0 replaces.

  You need download and install this update only if your Macintosh
  is running System 7.1, System 7.1.1 (System 7 Pro), or System
  7.1.2 (on Power Macs). If your Mac has System 7.0.1 or earlier
  system software, you should not install this update without first
  upgrading to System 7.1. Apple highly recommends the update for
  all affected Macintosh users, and while I think the new icon
  handling in the standard file dialogs looks silly, I agree that
  there are sufficient improvements to warrant the update.

  The update is available via anonymous FTP on the Internet from
  <ftp.apple.com> and <ftp.austin.apple.com>, via gopher from
  <info.hed.apple.com>, on AppleLink and the usual commercial online
  services, and from dealers. We found it most easily at (note that
  this is a single URL - it was way too long to fit on a single
  line):

ftp://ftp.austin.apple.com/Apple.Support.Area/Apple.SW.Updates/
Supplemental.System.SW/System.Update.3.0/

  Information from:
    Tim Swihart and Mark B. Johnson, Apple Computer Inc.


America Online Gets Wired
-------------------------
  by Adam C. Engst <[e-mail]>

  That's an accurate, though misleading title. Wired Magazine has
  indeed opened a section on America Online, but more what I wanted
  to note was America Online's increased Internet access (keyword =
  internet). I wrote about their Usenet access in TidBITS #216_, and
  since then America Online has added Gopher and WAIS access,
  although it's still not ideal or anywhere as good as TurboGopher
  or MacWAIS.


**Gopher and WAIS Interfaces** -- America Online presents Gopher
  menus in much the same way TurboGopher does, with new windows for
  each new area that you enter. Unfortunately, America Online
  doesn't have TurboGopher's clever multitasking capabilities, so
  when a window fills, you have to sit and watch it - there's
  nothing you can do until it finishes. Searching a WAIS source
  works much as it does in TurboGopher as well, so that you simply
  click on a search item in a list and enter a search term; no
  provisions are made for ranking details or use of relevance
  feedback.

  America Online's implementation of the Gopher and WAIS interfaces
  leaves much to be desired. They kindly selected and organized
  various Gopher servers and WAIS sources into categories, but there
  are so few entries in each category that you wonder what they were
  thinking. Perhaps the reason behind the lists is that America
  Online won't show all the entries in a list - after 20 or so you
  get a More button that reveals more entries - this sometimes even
  appears when reading in a text window and in either place is
  irritating. Even finding the Home Gopher Server at the University
  of Minnesota took me some time, since I had to find a Gopher
  server that had a link to Other Gopher and Information Servers -
  there's no way of going directly to a specific Gopher server.
  Bookmarks aren't implemented, which isn't surprising since America
  Online could desperately use those elsewhere, but still doesn't
  have them. Veronica searching is simple only; every time I tried
  to add the "-t7" switch to a Veronica search (that switch finds
  only searchable items), the search failed. Error messages are
  useless; whereas TurboGopher and other Gopher clients tell you
  that the Veronica server is too busy or that you didn't connect to
  it, America Online just reports that an Internet error occurred
  (which is merely passing the buck - an error occurred, but it
  might have just been a bad search term or an overloaded Veronica
  server). You can't select which Veronica server to search, which
  could be a major problem in certain cases, since often only one
  will be available. To be charitable, it's possible that America
  Online somehow tries more than one Veronica server, but I doubt
  it.

  Most seriously, you're limited to retrieving textual data from
  Gopher servers. Images (and other data types, I suspect) simply
  aren't displayed in the lists, and if you attempt to enter a
  folder containing only images, America Online says it can't do
  that. This is a serious limitation since Gopher servers are a
  popular way of making images available on the Internet, and with
  other Macintosh Gopher clients it's not a problem to retrieve them
  and have them automatically opened with something like the
  excellent JPEGView. Overall, I'm simply not impressed with America
  Online's efforts in this area - the access is there, but anyone
  who plans on making serious use of it should consider getting a
  real Internet account instead.


**AOL Internet Connection** -- Even more interesting than America
  Online's increased Internet services is the fact that you can now
  connect to America Online over the Internet if you have MacTCP-
  based Internet access, either through a network or SLIP or PPP. Of
  course, none of this does you any good if you don't have an
  America Online account already.

  Needless to say, you can't just telnet into America Online using
  NCSA Telnet (I couldn't even easily figure out what the hostname
  on the Internet is). You need special software, and that software
  is available at:

ftp://ftp.aol.com/mac/TCP-for-Mac-AOL-2.1.sea

  You can also get version 2.1 of the full America Online
  application there, which you need to use the Internet connection
  files, I suspect.

ftp://ftp.aol.com/mac/Install-AOL-v2.1.sea

  Once you download and expand the self-extracting archive, you are
  left with three main files, a Telnet tool called TCPack (version
  2.2.5b0), a file called TCP Connection, and another called TCPack.
  Drag the Telnet tool onto your System Folder so it can land in
  your Extensions folder and put the other two files in your Online
  Files folder inside the America Online folder. The instructions
  then recommend setting the preferred memory requirements for
  America Online's application up to 1,024K, after which you can
  launch America Online and from the Locality pop-up menu, choose
  TCP Connection.

  The README file from <ftp.aol.com> stops there, but ever the
  curious one, I clicked on the Setup button. TCPack, a new item in
  the Connection File pop-up menu is selected, and clicking on the
  Configure button brings up the standard Communications Toolbox
  dialog that enables you to select from a pop-up menu of
  appropriate connection tools. I have both the MP Telnet tool that
  comes with MicroPhone Pro and the VersaTerm Telnet tool, so I
  never even bothered to try the TCPack 2.2.5b0 tool that comes with
  the package - I assume it works fine, but the README claims that
  it expires on 30-Jun-94, and I always seem to be bitten when beta
  programs expire on me. When configuring both tools (they both
  worked fine), it didn't seem to make any difference what host you
  selected - the America Online application apparently has that
  hard-coded somewhere.

  Once you have everything configured correctly, just make sure
  you're properly connected to the Internet if you use SLIP or PPP,
  and then click on America Online's Sign On button. The login
  process proceeds normally, but since you've already made the
  connection to the Internet, it's quite a bit faster. After you're
  on, everything works pretty much as normal. I connect over a
  14,400 bps SLIP connection, so the speed was not significantly
  different from the normal 9,600 bps modem connection I normally
  used with America Online. Windows seemed to open a little faster,
  but uploads took a bit longer. Overall, I found the reliability
  better with the Internet connection, but I've been having major
  trouble with America Online for the last few months.

  I see several advantages to using the Internet access method over
  the normal modem connection. Many people may only have Internet
  access at work, so connecting from there is possible over the
  Internet but not over modem. In other cases, Internet access may
  be free or cheap, whereas the modem call could be expensive and
  error-prone. Also, because of the standard way Macintosh Internet
  programs work, you can use any number of them simultaneously,
  which simply isn't possible if one application hogs the modem, as
  is normal with America Online. Finally, I suppose this makes it
  easier for non-U.S. users to connect, although I don't know what
  America Online's feeling about that might be.

  Disadvantages? There are a lot of access numbers for America
  Online around the U.S., certainly more than Internet access
  numbers, and if that's true in your area, there may be no reason
  to bother with the Internet access. I can't tell, but I haven't
  heard anything indicating that the Internet access will be cheaper
  than the normal modem access, which would be a shame, since
  America Online wouldn't have to pay SprintNet for providing the
  network. In fact, it makes sense for America Online to devote more
  resources to making the Internet access as good as possible, since
  it's probably cheaper for them to provide.


Reviews/16-May-94
-----------------

* MacWEEK -- 09-May-94, Vol. 8, #19
    Full Contact 2.01 -- pg. 41
    ProFiles 1.0.2 -- pg. 41
    PhotoMatic 1.0 -- pg. 44
    Installer Pro 1.0 and NetDistributor Pro 2.0 -- pg. 48

* InfoWorld -- 09-May-94, Vol. 16, #19
    Persuasion 3.0  -- pg. 98

* MacUser -- Jun-94
    FoxPro 2.5 for Macintosh -- pg. 47
    ClarisImpact -- pg. 52
    Agfa StudioScan -- pg. 54
    ALLright Enhancements -- pg. 55
    Arrange -- pg. 56
    Three On-Line Dictionaries -- pg. 58
      Deluxe American Heritage Dictionary
      Oxford English Dictionary
      Random House Unabridged Dictionary
    Virtus WalkThrough Pro -- pg. 64
    CA-Cricket Presents III -- pg. 68
    PowerBook File Assistant -- pg. 77
    Jump Raven -- pg. 77
    Xplora 1 -- pg. 77
    RAM Doubler -- pg. 78
    WealthBuilder 3.0 -- pg. 79
    Big Screen Monitors -- pg. 82
      (too many to list)
    CD-R Drives -- pg. 100
      (too many to list)


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